Industry News

Customer Service in the Digital Marketing Age

Customer Service in the Digital Marketing Age

The classic tale of David and Goliath is one that SMB owners know well. Mom & pops, start-ups, even established mid-sized companies will come to… [Read more...]

Maintaining a Positive Customer Experience is a Marketing Task

Maintaining a Positive Customer Experience is a Marketing Task

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Service Sells: Good Customer Service Boosts Sales

Service Sells: Good Customer Service Boosts Sales

Bargain pricing and free merchandise just won't cut it anymore. The sales culture has shifted, and people who once searched for the lowest price are… [Read more...]